I began my association with Henry Steinway when, as president of the National Piano Foundation (and Executive Vice President of Baldwin Piano Company), we worked with other board members to support, improve and expand piano education in the U.S. Upon announcement of our new PianoExpo location, Henry said “I’ve known Gary Grimes for many years, and I’m delighted to have someone of his background and experience serving the musical community on behalf of Steinway & Sons”.
The “Steinway” in our company name assures customers of professional service that must measure up to the world’s most exacting standards before, during and after selection. The piano manufacturers we represent were selected because they offer the best values and musical performance in their price ranges. Beginning musicians, as well as professionals, deserve the finest pianos to give full expression to their musical creativity. These instruments must be maintained at the peak of their potential. Our piano consultants understand the unique and special relationship between the performer and the instrument. Steinway Piano Galleries is dedicated to delivering instruments that meet 100% of our customers’ expectations: first rate products, first rate people, first rate service, 100% Customer Satisfaction. This is Steinway Piano Galleries’ pledge to the musical community.
Sincerely,
Gary R. Grimes
President
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